Contact information
CONTACT INFORMATION
Customer Support
Email: support@motiveclo.com
Response time: within 24–48 hours (Mon–Fri)
Order Support
Please include your order number and clear photos (if relevant) so we can help you faster.
Business Information
MOTIVE is an online brand serving customers in the UK and internationally.
(If you require a formal business address for EU consumer law purposes, please contact us and we will provide the appropriate details.)
Shopify Inbox
You can also reach us via Shopify Inbox / live chat when available.
Customer Service Hours
24/7 email intake — replies within 24–48 hours.